Our Process
We provide a fast and concerned response to Sales, Installation, and Service requests. Our direct connect concept of sales, installation, and service allows for our staff members to communicate directly with facility personnel and have detailed building/system knowledge resulting in accurate, cost effective, and code compliant system installations.
With our large installed base of systems and 30+ years of experience, we can provide system design guidance and advice that is based on real field results. We are constantly challenged to integrate and design systems to meet customer requests.
Site Assessment
In order to provide you with an accurate outline of product solutions, we need to assess the facility and the full scope of the project. At your convenience, we schedule a site assessment to discuss concerns and needs.
Strategy & Design
Once we have gathered all the required information, our experienced staff of security professionals compose a personalized strategy tailored to fit your unique needs.
Implementation
Raintech maintains a staff of licensed, certified and experienced installers. We are committed to ensuring the job is done right the first time.
Maintenance & Support
We offer our customers comprehensive maintenance and support; our team is available 24/7 to assist you. Remote and onsite support are offered for routine and emergency services. We stand by our commitment to service excellence.
